For public sector organisations, every pound lost through fraudulent activity is a pound that could have potentially been spent on essential front line service delivery. That is why proactive steps should be taken to safeguard against all forms of fraud presented by internal or external sources.
In recent years we have become increasingly aware of the rise of payment fraud with cyber criminals looking to capitalise on distracted and busy minds. Every day could be considered as an opportunity for fraud as employees are looking to ‘tie up loose ends,’ meet deadlines etc. Criminals take advantage of busy periods and look to manipulate employees into cutting corners, ignoring policies, and breaching regulations so that monies are paid into fraudster’s bank accounts.
This activity is now translating into significant losses and claims.
What is driving this behaviour is hard to pinpoint with certainty, however, dynamic operating models where increased numbers of key employees may be working from home, even on a part-time basis, has certainly created more opportunities for fraudsters as systems of control may have become a little more stretched.
Although unrelated, anyone with a mobile phone who has undertaken on-line shopping in the recent past is likely to have received a fraudulent text message at some point claiming that a delivery is being held up. The solution offered is to click the link contained within the message. Doing so would only be in the criminal’s best interest.
All of this goes to demonstrate that as technology becomes more sophisticated, so do the techniques and concepts deployed by the fraudsters.
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