The term ‘safety culture’ was first used in the 1988 ‘Summary Report on the Post-Accident Review Meeting on the Chernobyl Accident’ where safety culture was described as:
“That assembly of characteristics and attitudes in organisations and individuals which establishes that, as an overriding priority, nuclear plant safety issues receive the attention warranted by their significance.”
The Cullen Report into the Ladbroke Grove rail crash also reported safety culture as a contributing factor and described safety culture as “the way we typically do things around here”.
The Health and Safety Executive (HSE) lists the largest influences on safety culture as being
Due to both the seriousness and numbers of incidents involving Refuse Collection Vehicles in the UK, Gallagher Bassett Risk Control Services has developed a toolkit to measure the Safety Climate1 of an organisation, particularly in respect to roadside refuge collection services.
The review is intended to support clients in understand and applying a more human factors, behaviour focussed operator education and risk management programme that is line management led. The review will explore and report on the following main elements of a client’s safety culture
Your Risk Control Consultant will attend your premises and conduct sequential interviews. The interviewees will be asked questions to explore the main reporting elements.
Ideally, to get a 360 degree view of the safety culture Gallagher Bassett advise that as a minimum, 2 x RCV crews, 2 x line managers/supervisors, and a senior manager be involved in a sequential interview process.
A report will then be produced to highlight the findings and where necessary, make recommendations for improvement.
In order to effect a behaviour based safety approach it is recommended that you follow up the report by providing awareness training to supervisors and managers on influencing behavioural safety performance.
The awareness training is based upon applied research and evidence for improving safety performance and influencing behaviours. It is intended that it will aid managers, supervisors and trainers to initiate and maintain positive influence on refuse collection operational safety.
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