In its most recent annual assessment, The Care Quality Commission’s (CGC) observation was that most of the care in England that it had seen pre pandemic was of good quality but there was little evidence of any improvement over the latest period.
Access to care and staffing issues are continuing to create challenges across all care settings, with geographic disparities resulting in a differing quality of experience of care depending on where the service user lives; and that these experiences are often determined by how well different parts of local systems work together.
In adult social care specifically, CQC Market Oversight study of March 2020 stated that funding and workforce issues continue to contribute to the fragility of the sector with providers continuing to exit the market.
Despite the ongoing heroic resilience of social care workers throughout the COVID-19 pandemic it seems almost inevitable that there will be an increase in staff turnover with all the associated costs and quality issues that will likely bring.
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